Shipping Info
🚚 Shipping Information
Thank you for shopping at Furever Family, proudly operated by FUREVER FAMILY FARM, INC.. We’re committed to delivering your custom pet portrait pillows with love and care. Below you'll find details about our shipping practices and policies.
🕒 Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive a shipping confirmation with tracking once your order is on the way.
📦 Domestic Shipping (USA)
We offer FREE shipping across the United States.
- Delivery Time: Typically within 5–7 business days after shipping.
🌍 International Shipping
We ship internationally to many countries outside the USA. Shipping fees and delivery times vary based on destination.
- Europe: Estimated delivery within 10–15 business days
- Other Regions: Estimated delivery between 2–4 weeks, depending on location
International customers are responsible for any customs duties or taxes applicable in their country.
🎯 Tracking Your Order
Once your order ships, we will send you a confirmation email with a tracking number. Please allow up to 48 hours for tracking to update on the carrier’s website.
📮 P.O. Box Shipping
We can ship to P.O. Boxes in most cases. However, some items may require a physical address due to carrier limitations. If you're unsure, feel free to contact us before placing your order.
💬 Questions or Assistance
If you have any questions regarding your order, shipping options, or timelines, don’t hesitate to contact us. We’re always happy to help!
✉️ Email: Furever-Family@hotmail.com
☎️ Phone: +1 971-910-9022
📍 Address: 11103 PONDEROSA LN, LAKELAND, FL 33809